Before being able to view the Live From London concerts you will need to sign-up for an access account using your voucher. Please do this ahead of the first concert you wish to watch. It only takes 5 minutes but we don’t want you to miss any of the music.
You must now create an account by inputting your own email address, first and last name and a password of your choosing. Please make a note of your login credentials as you will need them in order to be able to view the concerts.
Once your account is created, you will be taken to a checkout page. Please click the ‘+ voucher code’ and enter the voucher code that you were given by your retailer. The price will then revert to zero and you can continue.
The word ‘success’ will appear, and this is confirmation that you have successfully setup and account and redeemed your season ticket.
Live From London concert viewing instructions:
In order to watch the concerts, (which you can either do live, and/or on demand as many times as you like after each concert has aired until 31st October), you will need to return to the tickets webpage https://page.inplayer.com/livefromlondon
Once you arrive you can now click the ‘login’ button in the top right hand corner of the screen. If the button says ‘logout’ this means your computer has stored your credentials, and you are already logged in. In this instance, please skip this and the next instruction.
If you need to login, you should do so using the credentials that you created during your voucher redemption.
Once you are logged in you can use the menu buttons on the top right hand side of the screen, titled ‘Home’ and “events’ to navigate around the festival website.
If you click ‘Events’ you can scroll down and see that each concert has its own box. To view a particular concert, simply click the box with the corresponding performing artist’s photo in it. This is where that artist’s concert will appear live at the date and time it is scheduled to be broadcast, and will also then remain for on demand viewing until 31st October 2020.