Robert Antolin (Tech Strategy and Operations, Bid Garage) explains how Coronavirus has seen major players struggle to keep up with more agile businesses, especially in retail. The struggle comes from trying to replicate brick-and-mortar experiences digitally. Robert believes that to have a successful business today, you must lead with digital experiences. With retail, businesses saw what was coming, but didn’t know how to change. Digital-first, he says, is essential.